What We Collect and Why We Collect It
We collect the information you give us when you create an account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, transaction reference numbers and wallet identifiers are
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logged so we can match payments to your account accurately. We also collect device data — your browser type, IP address and session timestamps — to detect unusual login activity and protect your account from unauthorised access. Usage data, such as which sections of the lobby
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you visit, helps us improve how the platform works on mobile, where most of our account holders access it. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those processors
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need to complete your transaction. Retention periods vary by data type: account identity data is held for as long as your account remains active, while transaction logs may be retained longer where local legal requirements or eligible-region rules apply. Your continued use of the platform after
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any policy update means you accept the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.