Account Verification on wwxx24
Verification is how we make sure your withdrawals always reach you — not anyone else. It also means if you ever need account help from our support team, we can act on it quickly because we already know who we're talking to. The process is straightforward: you submit a document once and it covers all future transactions. We check what you send,
confirm it matches your registered wallet details and mark the account verified. Until verification is done, withdrawal requests may be held at the queue stage.
- Go to account settings — Find the verification section inside your account settings — it lists exactly which documents are currently needed.
- Upload your document — Submit a clear photo of a valid national ID or passport — both sides if the document has information on the reverse.
- Wallet number match — Confirm your bKash, Nagad or Rocket number matches the one registered on the account — mismatches are the most common delay cause.
- Verification confirmed — Once we confirm the document, your account status updates and withdrawal requests can process without holds.